Job Detail

Job Details

  • Posted on 2/4/2026
  • Job Location Newport
  • Compensation £150 per day via umbrella with increase to £165 after accreditation.
  • Type Permanent

Complaint Handler

Job Description
As a Complaint Handler you will be responsible for supporting customers though the journey to find fair outcomes regarding financial product complaints. You will speak to the customer to understand the complaint in full and log details carefully to the bank's system, before undertaking a careful review of the facts and calculating any compensation.

This is a rewarding opportunity to work with a ma...